The travel industry is one of the world’s most robust. In the United States alone, leisure travelers generated more than $380 billion in 2017. As the economy continues its confident, forward motion, there is every reason to expect even more growth in the years ahead with plenty of cause for optimism throughout the hotel sector. Yet one thing is for certain, the average consumer has become a lot savvier and will demand a great deal of the hotelier for their hard-earned tourism dollar. They will want to make sure that the property is well configured and can meet their every need, and furthermore, will expect to find technology that also matches their expectations. Before you fling open your doors to those customers, you need to focus on five crucial areas that matter most to leisure travelers if you want to get your slice of that ever-growing pie.
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